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Incheon International Airport, Mutual Growth through Win-Win Cooperation with Customers

In response to the rapidly evolving landscape of the logistics sector, characterized by an increase in the value addition of logistics, the integration of advanced systems, and the proliferation of borderless e-commerce, Incheon International Airport is steadfast in its commitment to enhancing logistics services. Its core value is customer satisfaction, fostering trust through a myriad of initiatives that focus on symbiotic growth with clients.   Enhancing Customer Convenience through Diverse Infrastructure   Currently, the Incheon International Airport’s Free Trade Zone encompasses an airport logistics complex and cargo terminal area, promising a more competitive environment to customers through streamlined customs procedures, duty-free benefits, and a variety of incentives.   Tenants can enjoy the freedom associated with manufacturing, logistics, and trade activities, complemented by benefits such as affordable rental rates and deferred customs duties. The logistics complex and the cargo terminal area within the Free Trade Zone are directly connected, facilitating seamless exchanges without the need for separate transportation procedures. This connection supports value-added logistics activities through mechanisms like straightforward processing, assembly, and use consumption declaration, thereby actively adapting to the global business environment.   Currently, the cargo terminal houses eight cargo buildings, three air cargo warehouses, four special-purpose processing facilities, and two customs bonded areas, collectively forming a significant logistics hub.   Simultaneously, Incheon International Airport is advancing towards the development of future-oriented cargo terminals and autonomous cargo towing technologies. These innovations aim to elevate the efficiency and streamline the operations further. Through these developments, the airport plans to upgrade the caliber of logistics services provided to its customers significantly.   Incheon International Airport plans to spearhead the global aviation logistics technology sector by adopting new technologies such as AI and robotics. These technologies aim to minimize the costs and time involved in cargo operations, boosting productivity substantially. Furthermore, the airport is in the process of establishing new ground operation protocols and promoting the digital transformation of the air cargo industry, to position itself as a leader in the sector.   Moreover, Incheon International Airport is committed to expanding transportation options to enhance customer convenience. Plans are underway to support new transportation means, including buses, to supplement the existing transportation facilities, ensuring easy and efficient access to the logistics complex for clients.   Collaborative Marketing Initiatives with Clients   Incheon International Airport is ramping up efforts to enhance the marketing activities of its client companies. An initiative in this direction was the ‘Joint Information Session to Boost Air Cargo Volume in the Vietnam Region’ organized in collaboration with Jeju Air. The session, which took place over two days from May 31st to June 1st, in Hanoi and Ho Chi Minh City, Vietnam, targeted local logistics personnel and aimed to foster an increase in air freight traffic in the region. This event was strategically planned as a part of the ongoing ‘Air Cargo Incentive Program’, spearheaded by Incheon International Airport to amplify air cargo traffic volumes. Spanning two days, the event attracted a significant response, with about 61 companies from the Vietnamese forwarding and logistics sectors, and approximately 150 representatives in attendance. Building on the success of this event, Incheon International Airport plans to hold a joint briefing with FedEx later this year, in addition to rolling out online marketing campaigns with China Airlines and UPS. Looking ahead, the airport intends to expand its collaborative marketing efforts, fostering continuous dialogue and partnerships with a broader spectrum of clients.   Efforts to Increase Cargo Traffic Through Customized Support for New Growth Cargo   Incheon International Airport is diligently working to amplify cargo traffic, with a significant emphasis on supporting sectors witnessing new growth, in a bid to enhance cargo movement volumes.   Notably, the airport has recently acquired the distinction of being the world’s first to secure CEIV certification in three burgeoning sectors: perishable goods, pharmaceuticals, and lithium batteries. The airport is actively offering support to increase cargo traffic in these sectors through engagements with relevant companies, facilitating dialogues to understand customer needs and deploy tailored support initiatives.     In the perishable goods sector, collaborations are underway with organizations such as the Korea Agro-Fisheries & Food Trade Corporation (aT) and the Korea Trade-Investment Promotion Agency (KOTRA). In the pharmaceutical domain, the airport is liaising with prominent companies such as 〈Celltrion〉 and 〈Samsung Biologics〉 to develop efficient logistics and transportation processes. In addition, plans are underway for a potential collaboration with the KoBIA (Korea Biomedicine Industry Association).   Furthermore, Incheon International Airport is intensifying promotional activities in the realms of perishable goods, pharmaceuticals, lithium batteries, and e-commerce. The airport is ramping up marketing efforts, utilizing both online and offline channels, to reach a global audience, fostering trust among customers. Through these diverse initiatives, Incheon International Airport aims to steadily increase cargo traffic within the new growth sectors.   Partnering with Global Logistics Companies   Incheon International Airport is strengthening its infrastructure through alliances with global logistics companies, fostering mutual growth with clients.   Recently, the airport pledged to intensify its collaboration with FedEx, the leading airline in air cargo handling worldwide.   Representatives from Incheon International Airport recently introduced FedEx executives to their air cargo operations during a visit. During his inaugural visit to Korea since taking office, FedEx President Richard Smith demonstrated considerable interest in the exceptional air logistics infrastructure and services available at Incheon International Airport.   With FedEx considering business expansion in the Asia-Pacific region, discussions focused on potential strategies for leveraging Incheon International Airport as a major hub to attract greater air cargo demands.   In addition, the FedEx executive team toured the exclusive FedEx cargo terminal, newly inaugurated in October 2022. This establishment was created using the BTS (Build-to-Suit) model and is presently leased. This model involves the airport constructing the cargo terminal while operations are handled by the lessee. This large-scale collaborative project saw investments of 53.5 billion KRW from Incheon International Airport and 40.5 billion KRW from FedEx.   Moreover, Incheon International Airport announced the completion of the DHL cargo terminal expansion last year, marking the commencement of its full-scale operations.   DHL has operated a cargo terminal at Incheon International Airport since 2007. The recent expansion has enlarged the facility to three times its original size, now spanning 58,000 square meters, up from 19,000 square meters.   Not only has the facility expanded, but it has also integrated modern logistics systems, significantly reducing the time needed to handle import and export cargoes. The number of express cargoes processed per hour has significantly increased from 8,100 to over 20,000, promising to substantially boost cargo throughput at Incheon International Airport. DHL anticipates heightening its influence at Incheon International Airport following this expansion.   Furthermore, Incheon International Airport continues to cultivate relationships and collaborations with global logistics firms, promoting reciprocal growth.   Lee Hak-Jae, the President of Incheon International Airport, emphasized, “Incheon International Airport remains dedicated to continual collaboration with international logistics corporations, striving to augment infrastructure and thereby solidify its position as a pivotal logistics hub in Northeast Asia.”   강동현 기자 [email protected] cooperation international airport airport logistics logistics sector

2023-09-14

Incheon International Airport Welcomes New CEO Lee Hak-jae : Reaching New Heights in Logistics Services

The newly appointed CEO, Lee Hak-jae, is set to propel Incheon International Airport’s logistics services into a new era. His leadership promises to infuse fresh vitality into the airport’s logistics operations and fulfill his vision of establishing Incheon as a global logistics hub.    Born in 1964, President Lee graduated from Seoul National University and earned master’s and doctoral degrees from Chung-Ang University. He has previously served as the mayor of Incheon Metropolitan City’s Seo-gu Office, and was a three-term member of the 18th to 20th Korean National Assembly.   In his inaugural address, Lee highlighted the pivotal crossroads at which Incheon International Airport currently stands. “Due to the post-pandemic era and digital innovation, we are encountering a tremendous transformation in our business management environment,” he said. Highlighting the importance of Incheon leading the global airport industry, he emphasized, “We must become a ‘first mover,’ creating value.”   Lee’s commitment to creating a ‘smart logistics cluster’ promises to transform Incheon International Airport into a global integrated mega hub.   The initiative will prioritize several key areas, such as the development of a smart cargo terminal, a Joint Distribution Center for Small and Medium-sized Enterprises (SMEs), expansion of the global network, and the attraction of air cargo and logistics specialists, including e-commerce and 3PL companies.   Paving the Way for the Smart Cargo Terminal Project   Incheon International Airport is steadfast in its commitment to the development of a smart cargo terminal based on future-forward technology, aiming to boost its competitive stance in air cargo and logistics.   Through Business Process Reengineering (BPR), the airport is partnering with experts from Korean Air and Asiana Airlines to formulate future operating processes for the smart cargo terminal. These new procedures will integrate Fourth Industrial Revolution technologies, such as unmanned robots, artificial intelligence, big data, and autonomous driving.   A pilot project set to be operational by 2027 will assess the suitability of IT technology for cargo terminal operations and steer the development of a smart cargo terminal.   Strengthening Global Networks and Amplifying Cargo Volume   Global network expansion remains a core focus area for Incheon International Airport. As of December 2022, the airport’s cargo-dedicated routes connect to 107 cities across 43 countries via 25 airlines.   Connections include 20 locations in China, 6 in Japan, 10 in Southeast Asia, 27 in North America, 5 in Central and South America, and 18 in Europe. Including passenger flights, Incheon Airport’s air network offers uninterrupted connections to 152 cities across 53 countries year-round.   In a concerted effort to expand the new network and boost cargo volume, Incheon International Airport is extending various incentives to airlines. These benefits range from subsidies covering up to 100% of landing fees and actual marketing expenses for two years, particularly for those who are newly incorporated, initiating new routes, or undertaking nighttime operations. The airport is also providing additional benefits to airlines that demonstrate an increase in cargo volume.   Moreover, Incheon International Airport is implementing joint marketing initiatives using these incentives. In partnership with 12 airlines, the airport is conducting informative sessions and running online joint advertising campaigns to attract a larger cargo volume.   Moving forward, Incheon International Airport is committed to crafting robust strategies for cargo transport network expansion. Through strategic collaborations with global companies, the airport aims to consolidate its position as a global hub, propelling itself into a new chapter in logistics operations.   Clearing the Runway for SMEs : Development of the Joint Distribution Center   Incheon International Airport is making significant strides in enhancing the logistics capabilities of SMEs. Known for offering an array of benefits to its logistics complex tenants, the airport is now accelerating its focus on creating a dedicated logistics center for SMEs, a step forward in its ongoing commitment to fostering social value.   In partnership with Korea SMEs and Startups Agency (KOSME), the airport has been committed to developing a Joint Distribution Center. This initiative, specifically designed to serve e-commerce businesses and SMEs, underpins the airport’s mission to enhance SMEs’ air freight logistics competitiveness and support their global expansion.     Scheduled to break ground in the latter half of next year, the Joint Distribution Center will occupy approximately 25,400 square meters within the airport’s second logistics complex. The center, equipped with state-of-the-art smart logistics equipment, aims to offer a comprehensive suite of export-related services to e-commerce enterprises and SMEs.     This past June, the KOSME appointed the Smart Trade Hub Consortium (STH Consortium) to manage the SME-exclusive joint logistics center and formalized this appointment with an operation contract.   Comprising five diverse enterprises – including large corporations, public corporations, and SMEs – the STH Consortium will provide all-inclusive logistics services, such as product storage, transport, and export customs clearance, to air freight exporting SMEs for the next ten years.   Attracting Specialist Air Cargo and Logistics Companies   Simultaneously, Incheon International Airport is intensifying efforts to attract specialized air cargo and logistics companies, paying particular attention to the flourishing Asia-Pacific air cargo market.   As of 2022, the Asia-Pacific region holds the largest share of the global air cargo market with a stake of 32.4% (source: IATA), successfully positioning itself as a global leader in the air freight logistics industry.     Notably, Northeast Asian countries have emerged as significant contributors to the Asia-Pacific air freight industry, accounting for approximately 60% of the total regional volume.   Incheon International Airport’s strategic location, connecting major cities in China, Japan, and Southeast Asia, could be considered as one of many advantages that Incheon International Airport provides for logistics companies. Moreover, the airport boasts the most economical operating costs in the region, including ground handling fees and landing fees, when compared to other major regional airports.   The airport’s Free Trade Zone (ICN’s Free Trade Zone) provides the swiftest customs procedures among all World Customs Organization (WCO) member countries. In line with government guidelines, the airport continues to refine its policies for operating the Global Distribution Center (GDC).   Predominantly used by e-commerce businesses, the GDC at Incheon International Airport serves as an international logistics hub. It provides storage for global shippers’ products and manages their classification, repackaging, and shipping as per individual order requirements.   Several high-profile companies have already capitalized on the advantages offered by the airport. ASML Holding N.V., the world’s largest semiconductor equipment supplier based in the Netherlands, established its GDC at Incheon International Airport as early as 2008. Similarly, iHerb, a leading e-commerce company specializing in vitamins and health supplements, designated Incheon International Airport as its GDC in 2018.   In addition, DB Schenker, a global logistics company from Germany, operates a distribution center at the airport, and Spasys1, an e-commerce logistics hub primarily dealing with clothing, began the construction of its GDC at Incheon International Airport last year.   In the future, Incheon International Airport is projected to continually draw global logistics companies to its second logistics complex. The airport is currently engaging in productive discussions with various global third-party logistics companies (3PL).   Under the leadership of the new CEO, Lee Hak-jae, the airport is focusing on expanding its logistics services through a variety of strategies. Lee places strong emphasis on customer feedback, believing that “the answers lie in the field.”   Reflecting on Incheon International Airport’s future-oriented approach, Lee Hak-jae asserted, “By continuously investing in the development of logistics infrastructure and networks, Incheon International Airport aims to adapt to evolving air cargo market conditions and establish itself as the world’s leading air cargo hub.”   강동현 기자 [email protected] logistics international airport logistics services smart logistics

2023-07-31

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